Digital Waitlists
Allows customers to join the queue from anywhere or at anytime. SMS alerts keep them informed, preventing lobby congestion and reducing walkaways.
For locations that run walk-ins and appointments on one stack.
Operate walk-ins and bookings on one proven stack.
When your locations truly mix queues and calendars, the Platform bundle keeps customer context unified and your staff training simpler.
When queues and appointments share one desk.
You don't have to choose between scheduled guests and walk-in traffic. The iQueuing Platform Bundle unites your digital queue with your daily calendar. Scheduled guests automatically land in your Front Desk approvals and move into the active waitlist the second they arrive.
- ✓Unified Front Desk & Shared CRM
- ✓Team queue assignment (staff workspaces)
- ✓Field tracking and Routes ETAs (eligible plans / add-ons)
A unified platform for operational excellence.
Stop stitching together generic tools. iQueuing provides a purpose-built suite to orchestrate customer flow from end to end.
Smart Appointments
AI Business Profile in Settings answers common booking questions with guardrails you control—staff still own the calendar and confirmations.
Comprehensive Analytics
Operational metrics in Admin → Analytics: wait times, no-shows, channel stats, and CSV export for reviews—not a separate BI warehouse.
Beyond the bento
What else ships in the tenant account
Capabilities your team configures in Settings—the same screens you get after checkout.
Shared CRM
Contacts from queue joins and bookings in one list—export and optional AI threads where enabled on your plan.
Form embed (iframe)
Embed public join and booking forms on your website when form embed is included on your plan.
Team & roles
Invite staff with owner-controlled access—Growth and Scale tiers include additional seats.
Data retention
Configurable retention windows in Settings → Data retention for guest records.
Localization
Guest-facing languages and regional defaults from Settings → Localization.
White-label & custom domain
Remove iQueuing branding and map your domain on Scale and eligible plans.
For regulated workloads, review what HIPAA-ready means on our Security & compliance
Integrations
Connect the tools you already pay for
These connectors match Settings → Integrations in your tenant account. CRM and ERP systems connect through Zapier webhooks—we do not ship native Salesforce or HubSpot apps.
Zapier
Webhooks
Google Calendar
Calendar sync
Stripe
Billing
Telnyx
Messaging
Twilio (BYOT)
SMS
OpenAI
AI
Need Salesforce, HubSpot, or Shopify? Use Zapier or your own webhook targets. WhatsApp and email run through Telnyx/Twilio when you configure messaging. Security & compliance
Calculate your immediate ROI.
Long waits cost you real revenue through walkaways and poor reviews. See how much time and money iQueuing reclaims for your bottom line.
Estimated Monthly Impact
$
Revenue Recovered
US$6,857
By preventing an estimated 91 customer walkaways per month.
Admin Hours Saved
120 hrs
Through automated routing and self-service check-ins.
Bundle pricing
Queue + appointments on one stack
Self-serve checkout reflects live Stripe prices. Enterprise commits and annual terms are available on request.
All platform tiers include both Queue and Appointments. Start with Pro, scale to Growth for multi-location ops, or Scale for enterprise controls.
Open calculator
Not sure how many messaging credits you need? Estimate your SMS & WhatsApp usage.
Most Popular
Platform Pro
—
Includes Queue Pro + Appointments Pro
Saves $29/mo vs standalone
- 5 Queues & Calendars
- 10 Team Members
- 2,500 messaging credits/mo
- Unified Front Desk & Shared CRM
Platform Growth
—
- Up to 20 Queues & Calendars
- 25 Team Members
- 5,000 messaging credits/mo
- Integrations and analytics export
Platform Scale
—
- Up to 100 queues and calendars
- Up to 100 team members
- 10,000+ messaging credits/mo
- White-label UI & Custom Domains
Bundle savings: Platform Pro at $149/mo vs Queue Pro + Appointments Pro at $178/mo—one stack, shared CRM, fewer logins.
Heavy scheduled appointments too? Connect your digital waitlist with a unified scheduling calendar.
Pricing