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For field service, trades, drivers, and mobile teams who book jobs and run the day from the road.

Master your schedule, on the road or in the office.

Run field visits and in-person appointments from one calendar. On eligible plans, share live map links so guests know when you are on the way—or when to walk in.

iQueuing appointments dashboard

Set your rules. Protect your floor.

Configure precise booking rules, buffers, and validation fields to collect exactly what you need.

iQueuing appointment booking rules and form settings

Fewer no-shows. Less phone tag.

Confirmation emails include a manage link to cancel, pick a new slot inline, or message your team. Cancellations free slots on your public calendar right away.

New appointment scheduling with calendar and time slots

A seamless day-of arrival experience.

Booked guests appear in Scheduled approvals. When they arrive, move them into the active waitlist instantly.

Scheduled arrivals and front desk approvals

Keep customers in the loop on the drive over.

Technicians tap Start en route, open Google Maps for turn-by-turn on their phone, and send a configurable SMS with a live tracking link—templates and toggles in Appointment Settings.

En route SMS, navigation, and appointment communication

Traffic-aware ETAs (Routes add-on)

Live tracking shows the map. Automatic traffic-aware texts (for example "10 minutes away") need the Routes entitlement—on Platform Growth/Scale or via the Routes add-on.

Google Routes en route SMS and live ETA tracking

Know the second someone books.

New appointments surface as in-app banners (and optional email) with customer, time, and service—plus print or share a Booking QR from Appointments so walk-ins and drivers can self-schedule.

New appointment in-app notification and booking alerts

Appointments capabilities

From public booking to the day-of calendar

  • See your schedule your way

    Easily toggle between daily, weekly, or monthly views to prevent double-booking and keep your team completely aligned.

  • Keep customers in the loop

    On eligible plans or with the Live Tracking and En Route add-on, field staff can share live map links when they are on the way or arriving. Traffic-aware auto-ETA texts need the Routes add-on.

  • Book with a quick scan

    Share a custom QR code on signs or flyers so guests can jump straight to your booking page from their phones.

  • Never miss a new booking

    Get instant, in-app notifications the second an appointment is scheduled online or added by your staff.

  • Fast, flexible scheduling

    Add or edit appointments in seconds with a simple tap, automatically triggering the right confirmation texts.

  • Easy guest management

    Give customers a secure link to manage their own visit, message your team, or check details—no app or login needed.

  • Frictionless rescheduling

    Let guests easily pick a new date and time directly from their confirmation link without having to start over.

  • Hassle-free cancellations

    Allow guests to cancel within your preset rules, instantly freeing up the slot on your calendar for someone else.

  • Protect your team's time

    Set custom slot lengths, buffers, and limits so your online calendar never overbooks your floor.

  • Capture the right details

    Ask the exact questions you need during booking, ensuring you have clean, accurate data before the guest even arrives.

  • Seamless walk-in integration

    Automatically bridge scheduled appointments into your active daily queue the moment a guest walks through the door.

Model your scheduling ROI.

Estimate revenue recovered from fewer no-shows and less phone tag—tune sliders to your floor.

Estimated impact

$
Recaptured revenue / mo
US$9,240

Illustrative model—not a guarantee. Assumes partial fill of freed slots.

Staff coordination time
90 hrs

Hours/month saved from fewer callbacks and cleaner self-serve changes.

Appointments pricing

Start with Appointments-only, or bundle both modules

Appointments Starter covers booking and reminders. Appointments Pro adds en route, live tracking, and higher SMS. Platform Growth adds the queue module and scale.

Open calculator — Not sure how many messaging credits you need? Estimate your SMS & WhatsApp usage.

Save up to 15% on annual

Appointments Starter

$39/mo
  • Owner account only (team invites not included)
  • 1 calendar
  • 250 messaging credits/mo
  • Public Booking Page
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Appointments Pro

$89/mo
  • 3 team members included (owner + invites)
  • 1,000 messaging credits/mo
  • Live tracking tools (on plan)
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Dealing with heavy walk-in traffic too? Manage scheduled bookings alongside walk-in customers seamlessly.

Explore Queue Management